Everything we have
put in writing
14 documents. Each one carries a version number and an effective date, and every change is recorded at the bottom of this page.
Reviewing one of our apps?
These are the five URLs submitted with an app listing. The first one answers Apple, Google and Shopify separately, in each platform’s own vocabulary.
- App Store DisclosuresApple, Google and Shopify answered separately
- Privacy PolicyThe privacy URL submitted with every app
- Delete Your AccountGoogle Play’s Delete Account URL
- End User License AgreementCarries Apple’s required minimum terms
- SupportThe Support URL on every store listing
Privacy and your data
What we do with information about people, and how you get it back or get it deleted.
Privacy Policy
What personal information we handle and why. How long we keep it, who else sees it, and how you get it back or deleted.
- Apple 5.1.1(i)
- Google Play User Data
- Shopify
- GDPR Art. 13 and 14
- CCPA and CPRA
Cookie Policy
Which cookies and similar technologies this website and our apps use. The list is short on purpose.
- ePrivacy Directive
- CPRA
- Google Play ads policy
Subprocessors
Every third party that processes personal information on our behalf, what it does, and where it runs.
- GDPR Art. 28(2)
- Shopify protected customer data
- Merchant diligence
Delete Your Account
How to delete an account and everything attached to it, from the web, without reinstalling anything.
- Google Play account deletion
- Apple 5.1.1(v)
Privacy Rights Request
Ask for a copy of your data, a correction, a deletion, or an opt out, and appeal if we say no.
- CPRA
- Virginia, Colorado, Connecticut, Texas and peers
- GDPR Art. 15 to 22
Agreements
The contracts. What we owe you, what you owe us, and what happens when something goes wrong.
Terms of Service
The agreement covering this website and any subscription bought directly from us.
- Apple 3.1.2
- Google Play Payments
- Shopify Partner Program Agreement
End User License Agreement
The license covering our mobile applications, including the minimum terms Apple requires.
- Apple Schedule 1 minimum terms
- Apple 3.1.2
Acceptable Use Policy
What you may not do with our software, and what happens if you do it anyway.
- Shopify Acceptable Use
- Google Play
- Apple 1.x
Data Processing Addendum
Our processor obligations when we handle personal information on behalf of a business customer or a merchant.
- GDPR Art. 28
- UK GDPR
- Shopify protected customer data
Billing and Refunds
How subscriptions renew, how to cancel one, and who issues a refund depending on where you bought it.
- Apple 3.1.1
- Google Play Payments
- Consumer protection law
How we operate
How the company runs, and the answers reviewers and buyers ask for.
Security
How we protect data, how we respond to an incident, and how to report a vulnerability.
- GDPR Art. 32
- Shopify
- Business buyer diligence
App Store Disclosures
Answers to what Apple, Google and Shopify each ask at review, in one place, with links into the detail.
- Apple App Review
- Google Play Console
- Shopify App Store
Copyright and DMCA
How to report copyright infringement and how to file a counter notice.
- 17 U.S.C. 512
- Apple 5.2
Accessibility
What we build to, where we currently fall short, and how to report a barrier.
- WCAG 2.2 AA
- ADA exposure
- Procurement
What has changed, and when
Platforms have started asking when a policy last changed. This is the answer. When a document changes materially, we say so here and give notice before it takes effect.
- First publication of the full library at version 1.0.
Something here unclear?
These documents are written to be read, not to be survived. If a section does not make sense, or you think something in it is wrong, tell us and we will fix the wording. That has happened before and the documents got better for it.
Native Code LLC is based in Las Vegas, Nevada. These documents are governed by Nevada law, and we answer within one business day.